Unified Communications

Are you looking to improve communications in your organisation? Then Unified communications, the convergence of business communications across the IP network, gives users control over how they communicate and collaborate with others. Whether you are a customer interacting with a contact centre or a remote worker logging on to a conference call, unified communications gives you the ability to communicate using the tools that you have at your disposal.

Using our experience and in-house skills, Equard designs and delivers a single platform that unifies existing communications systems with new applications and devices. Whether you are planning a full or phased migration to a unified communications environment, we can work with you to develop a tailored roadmap.

IP Telephony

Many organisations are migrating to an Unified Communications environment as their legacy systems reach the end of their life. Equard works with you as a partner that not only understands converged networks, but one that understands how telephony, video and presence can fit into your business processes and make them more efficient to ensure the transition is as smooth as possible.

Equard has created IP telephony migration strategies for public and private sector organisations that are looking to get more from IP telephony than just dial tone. Our extensive knowledge of enterprise telephony platforms combined with our proven implementation skills makes us one of the most trusted providers. Our complete IP telephony service offering includes:
• ROI analysis and business case consultation
• Proven process for implementation of greenfield and migration projects
• End-to-end solution design encompassing network QoS requirements, bandwidth security and resilience
• Third party applications integration to provide added functionality

Cisco Certified

Equard is an Advanced Cisco Certified Partner with specialist expertise in Cisco’s range of Voice and Unified Communications solutions.
•Cisco Unified Communications Manager (CME)
•Cisco Unified Communications Manager Business Edition (CMBE6K, CMBE5K and CMBE3K)
•Cisco Jabber and Unified Presence
•Cisco Unity Connection and Unity Express
•Cisco Unified Contact Centre Express
•Cisco Unified Communications Manager Express
•Cisco Smart Business Communications System (UC500)

The Cisco Unified Communications solutions combine voice, data, video, security, and mobility in an all-in-one solution, delivering features like;
•Presence which shows resource availability across your organisation in real-time
•Instant Messaging
•Integration with mobile devices, for example iPhones, Android devices and Blackberry, to provide a full-presence capable soft client
•Single Number Reach to provide an employee with a single contact number across multiple networks
•Seamless customer support environments



Why Equard

Experience


Equard has a wealth of experience with a wide range of vendors and technologies. Our clients include Service Providers, System Integrators, Technology Consulting Groups and other Cisco Certified Partners.

National Focus


With a national focus Equard has experience and skill set to design, manage and deploy projects of any scale across Australia.

Key Partner Relationships

As a hardware agnostic business Equard has the ability to find the best solution for your unique project.

Equard Can Help you

•Audit your network environment

•Implement VoIP and Unified Communications for your business

•Refresh End-Of-Life equipment

•Support your customers or end-users

•Tighten up your network security

•Upgrade or re-design your WAN and ISP services

•Provide second-level support for your engineers